Software for clinical operations
Metric West Development Solutions
We build and operate Case-Flo Pro — clinical operations software for behavioral health agencies. Practical tools for caseload, documentation, and compliance, shaped around how each agency works.
What we do
Metric West Development Solutions is the developer and operator of Case-Flo Pro. We engineer the product, host the platform, and take on Business Associate responsibilities so behavioral health agencies can run care workflows without building infrastructure from scratch. Configuration and workflows can be customized to fit each agency’s needs — from team structure and documentation practices to compliance and approval processes.
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Product engineering
Caseload tools, clinical notes, behavior plans (FBA/BSP), reporting, and agency operations — built for day-to-day behavioral health work.
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Platform stewardship
Hosting, vendors, and Business Associate responsibilities for the applications we operate — with HIPAA-minded design throughout.
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Agency-fit customization
Workflows, roles, and compliance tooling adapted to how your agency runs — not a one-size-fits-all template.
Flagship product
Case-Flo Pro
Case-Flo Pro is a clinical operations application for behavioral health teams. Clinicians manage caseloads, write notes, and work through assessments and plans (including FBA and BSP), quarterly reporting, and guardian or agency approvals. Agency administrators get team setup, client assignment, oversight dashboards, and a dedicated compliance workspace.
The platform is customizable based on agency needs — so documentation flows, roles, and approval processes can match how your organization actually delivers care.
Agencies log into Case-Flo Pro on its own domain. This Metric West site does not host clinical data or app login. Screenshots below are from the shared demo sandbox (synthetic data only).
Clinical = staff workflows · Admin = agency setup
Contact
For Business Associate agreements, platform questions, or general inquiries about Metric West Development Solutions.
- Phone
- (812) 343-3103